Reference

Privacy Policy for Your Account

musang 4d keeps this Privacy Policy close to the account flow: we collect sign-in, wallet, device, and support data only for running your account, payment checks, and security.

Account data scopeDANA and QRIS recordsCookie choicesSupport privacy requests
musang 4d Privacy Policy for Your Account
PRIVACY CONTACTS

Privacy Help Through Local Channels

Fast privacy help matters when your phone number changes, a wallet receipt looks unfamiliar, or you want a copy of account data tied to your profile.

Live Chat Privacy Use live chat from 09:00 to 23:00 WIB when you want to ask what…
WhatsApp Request Line Send your registered phone number through WhatsApp only after you open the chat from…
Email Privacy Queue Email privacy requests to our help address with your username, last login date, and…
ACCOUNT SAFEGUARDS

How We Handle Your Account Data

Practical privacy controls sit inside your account, not in a separate document you will never use.

Data We Collect

We collect the details needed to run your account: phone number, username, encrypted password data, login times, device type, IP…

Wallet Record Checks

DANA, OVO, GoPay and QRIS records are used to match your account name, confirm transaction time, and trace a payment…

Cookie Choices

Cookies remember language, session status, and privacy choices.

Device Security

New device activity may trigger an extra code before wallet actions.

Record Retention

We keep account and wallet records while your profile is active, then retain required security and transaction logs for legal…

Change Requests

If your phone number, email, or displayed account name needs correction, contact support with your username and one recent QRIS…

Privacy Questions for Indonesia Accounts

These questions focus on the data work behind your account, not general lobby features. If your concern includes payment proof, device access, or a correction to your profile, prepare your username and one recent wallet reference before contacting us. That short account step helps us answer without exposing personal data to the wrong person.

We collect registration details, login timestamps, device identifiers, wallet receipt references, and support messages. Game session logs may show that you opened VIP Baccarat, Aviator, Bingo, or Fishing God for account security checks.

We store those records to match wallet activity with your account, answer payment privacy questions, and trace disputed transactions. The record usually includes reference code, time, amount, and account name shown by the payment rail.

Yes. Open Account > Privacy > Cookie Choices from your mobile browser. Essential cookies stay active for sign-in and wallet safety, while non-essential tracking can be changed before you continue using the lobby.

Contact live chat, WhatsApp, or email between 09:00 and 23:00 WIB with your username and one recent wallet reference. We verify the account first, then explain what data can be shared with you.

Yes, if the request passes account verification. Send the old detail, the new detail, and a recent DANA, OVO, GoPay, or QRIS reference so support can confirm ownership before making the change.

We share only the data needed to process and trace wallet activity, such as reference code, timestamp, and account match details. We do not sell your contact details or publish your payment history.

After closure, some security, wallet, and dispute records may remain for legal or payment reasons. When the retention reason ends, we schedule deletion or anonymisation where local law permits.